Pakistan Post UMS (Urgent Mail Service) is one of the fastest domestic delivery services provided through Pakistan Post. It offers online tracking, quick delivery to major cities, and nationwide coverage for urgent documents and parcels.
Using the tracking tool above, you can check the latest status of your UMS parcel, Registered Mail, EMS shipment, and other eligible Pakistan Post consignments.
Note: This website is an independent informational resource and is not affiliated with or operated by Pakistan Post.
How to Track a Pakistan Post Parcel
Tracking your shipment only takes a few steps:
- Enter your tracking number in the search box above.
- Click Track.
- View the latest shipment status and delivery updates.
The tracking system supports several Pakistan Post services, including:
- UMS (Urgent Mail Service)
- Registered Mail
- EMS International
- Domestic Parcels
- International Packages
If you are unsure which service was used, your tracking number can usually identify the shipment type automatically.
UMS Tracking Pakistan Post – How to Track Your UMS Parcel
UMS (Urgent Mail Service) is designed for urgent domestic deliveries. It is commonly used for legal documents, business papers, certificates, and time-sensitive parcels.
If you need more information about the service itself, you can also read our UMS Tracking guide.
How to Track UMS Online
- Open the Pakistan Post Tracking tool above.
- Enter your UMS tracking number.
- Click Track to view the latest shipment status.
- Review updates such as booking, transit, delivery office arrival, or successful delivery.
Tracking information may not appear immediately after booking. The first scan can take several hours to become available.
UMS Tracking Number – Format
A Pakistan Post UMS tracking number contains 13 characters in the following format:
XX000000000PK
- Two letters
- Nine digits
- Ends with PK
Example: EM123456789PK
If your tracking number does not match this format, verify it using your booking receipt or contact the Pakistan Post branch where the shipment was booked.
UMS Tracking Status Meanings
| Status | Meaning |
|---|---|
| Booked | Shipment has been accepted at the post office. |
| In Transit | Parcel is moving between processing or sorting facilities. |
| Arrived at Delivery Office | Shipment has reached the destination delivery office or GPO. |
| Out for Delivery | Parcel has been dispatched for final delivery. |
| Delivered | Shipment has been successfully delivered to the recipient. |
UMS Delivery Time
Actual delivery times depend on destination, weather, public holidays, and operational conditions.
| Destination | Estimated Delivery Time |
|---|---|
| Karachi, Lahore, Islamabad and other major cities | 1–2 business days |
| Other urban areas | 2–3 business days |
| Remote or rural locations | Up to 3–4 business days |
These are estimated delivery times and may vary depending on operational circumstances.
GPO Tracking – General Post Office Tracking
A General Post Office (GPO) is a major processing and distribution center where mail and parcels are sorted before final delivery.
For more details about GPO processing and parcel movement, see our GPO Tracking guide.
How to Check GPO Parcel Status
- Enter your tracking number in the tracking tool above.
- Click Track.
- Check whether your shipment is in transit, at the delivery office, or out for delivery.
What Does “Arrived at GPO” Mean?
If your tracking status shows Arrived at Delivery Office, it generally means the parcel has reached the destination city’s General Post Office or local delivery office and is awaiting final delivery.
In many cases, delivery is completed within 1–2 working days, although delivery times may vary by location.
Major GPOs in Pakistan
| GPO | City |
|---|---|
| Karachi GPO | Karachi |
| Lahore GPO | Lahore |
| Islamabad GPO | Islamabad |
| Rawalpindi GPO | Rawalpindi |
| Faisalabad GPO | Faisalabad |
Pakistan Post Services
Pakistan Post provides various postal and logistics services for individuals, businesses, and government organizations.
To explore additional services, visit our Pakistan Post Services page.
1. Urgent Mail Service (UMS)
UMS is intended for fast domestic deliveries where delivery speed is important.
Features
- Online shipment tracking
- Nationwide delivery network
- Suitable for documents and parcels
- Delivery to major cities within the estimated service timeframe
Common Uses
- Business documents
- Legal notices
- Educational certificates
- Time-sensitive parcels
2. Mail Services
Pakistan Post offers several mailing options depending on delivery speed and security requirements.
Available services include:
- Ordinary Mail
- Registered Mail
- Express Mail Service
- EMS International
Suitable for:
- Letters
- Legal documents
- Government correspondence
- Small packets
3. Parcel Services
Pakistan Post provides domestic and international parcel services for personal and commercial shipments.
Parcel services include:
- Domestic parcel delivery
- International parcel shipping
- Heavy parcel booking
- Cash on Delivery (COD) support for eligible shipments
Suitable for:
- Online businesses
- Personal parcels
- E-commerce sellers
4. Registered Mail
Registered Mail offers additional security and proof of delivery for important documents.
Benefits include:
- Unique tracking number
- Delivery confirmation
- Secure handling during transit
Recommended for:
- Educational certificates
- Government documents
- Contracts
- Legal correspondence
5. E-Commerce Services
Pakistan Post also supports businesses that sell products online.
Services include:
- Cash on Delivery (COD)
- Parcel collection from selected locations
- Bulk shipping solutions
- Business logistics support
These services are commonly used by online sellers and small businesses throughout Pakistan.
Pakistan Post Parcel Rates
Parcel charges vary depending on weight, destination, and service type.
Instead of relying on outdated pricing, we recommend checking the latest rates using our Pakistan Post Rate Calculator, where available, or confirming charges at your nearest Pakistan Post office before booking.
Pakistan Post Complaint & Customer Support
If you experience delayed deliveries, missing parcels, or tracking issues, you can contact Pakistan Post through its official customer support channels.
| Channel | Details |
|---|---|
| Helpline | 111-111-117 |
| Phone | +92-51-8487080 |
| [email protected] |
You may also visit your nearest Pakistan Post branch for assistance with shipment-related inquiries.
Frequently Asked Questions
How do I track my Pakistan Post UMS parcel?
Enter your 13-character tracking number into the tracking box above and click Track to view the latest shipment updates.
How many characters are in a UMS tracking number?
A standard UMS tracking number contains 13 characters, including two letters, nine digits, and the PK country code at the end.
Why is my tracking information not updating?
Tracking updates may take several hours after booking. If there has been no update for more than 48 hours, you should contact Pakistan Post or the booking office.
What does “Arrived at Delivery Office” mean?
It means your parcel has reached the destination delivery office or General Post Office and is waiting for final delivery.
How long does UMS delivery usually take?
Major cities typically receive deliveries within 1–2 business days, while remote areas may require additional time.
Can I send parcels internationally through Pakistan Post?
Yes. Pakistan Post provides international shipping through EMS International and other international mail services, subject to destination availability.
Does Pakistan Post provide Cash on Delivery (COD)?
Yes. Pakistan Post offers COD services for eligible domestic e-commerce shipments.
Where can I calculate Pakistan Post parcel charges?
You can use our Pakistan Post Rate Calculator to estimate postage costs before sending your shipment. Final charges should always be confirmed with Pakistan Post.