Pakistan Post is the national postal service of Pakistan, committed to providing secure and timely delivery of mail, money, and material to customers at an affordable cost. With the increasing demand for online shopping, Pakistan Post has introduced a tracking system to help customers track their packages and ensure their safe delivery.
The Pakistan Post Tracking system allows customers to track their packages in real-time using a tracking number, air waybill, or reference number. The system offers automatic shipment notifications, multi-language support, and a branded tracking experience for post-purchase convenience. Customers can also find information about postcodes, postage rates, and express services on the Pakistan Post website.
To use the Pakistan Post Tracking system, customers simply need to enter their tracking number on the website or use the tracking API. The system will provide up-to-date information about the package’s location, delivery status, and estimated delivery time. With this system, customers can have peace of mind knowing that their packages are on their way and can plan accordingly for their delivery.
Pakistan Post
At Pakistan Post, we are committed to providing secure and timely delivery of mail, money, and material at affordable costs. Our services are available to customers across Pakistan and internationally. Our services include:
- Mail delivery: We offer reliable mail delivery services for letters, postcards, and parcels. Our mail delivery services are available for both domestic and international destinations. We also offer an Urgent Mail Service (UMS) for fast and secure delivery of documents and parcels.
- E-commerce facilitation: We provide e-commerce facilitation services to help businesses and individuals sell their products online. Our e-commerce services include order fulfillment, payment processing, and shipping.
- Financial services: We offer a range of financial services, including money orders, postal orders, and electronic money transfers. Our financial services are secure, fast, and affordable.
- Logistics: We provide logistics services to businesses and individuals who need to transport goods across Pakistan and internationally. Our logistics services include air, sea, and land transportation.
To track your mail or parcel, simply visit our official website and input your unique tracking number into the designated tracking section. This will provide you with real-time updates about your parcel’s location and status. We also offer a computerized track and trace system for our Urgent Mail Service (UMS) items.
At Pakistan Post, we are committed to providing our customers with the best possible service. If you have any questions or concerns, please do not hesitate to contact us.
Tracking Basics
What is PakPost Tracking?
PakPost tracking is a service that allows customers to track their packages and mail items. It is an essential tool for those who want to know the status of their shipments and when they can expect their delivery. With PakPost tracking, customers can easily monitor their shipments and get real-time updates on the location and delivery status of their packages.
How Tracking Works
When a package is sent through PakPost, it is assigned a unique tracking number, which is used to identify the shipment. This tracking number is provided to the customer, who can then use it to track their package. The tracking information is updated at each stage of the shipment process, such as when it is picked up, sorted, and delivered.
To track a package, customers can enter their tracking number on the PakPost website or through the Express Mail Track & Trace System (EMTTS). The tracking information will be displayed, including the current location of the package, the estimated delivery date, and any delivery exceptions.
It is important to note that not all PakPost services come with tracking. Customers should check with their local PakPost office to see which services include tracking and what the associated fees may be.
Overall, PakPost tracking is a valuable tool for customers who want to stay informed about the status of their shipments. By using this service, customers can have peace of mind knowing their packages are on their way and when they can expect to receive them.
Types of Tracking Services
At Pakistan Post, we offer different types of tracking services to help you keep track of your packages and documents. Here are the three main types of tracking services we offer:
UMS Tracking
UMS (Urgent Mail Service) is a fast, reliable, and secure overnight/2nd day home delivery service for dispatching documents and parcels. With UMS tracking, you can easily track your shipment’s status using our computerized track and trace system. UMS articles are items of first-class letter mail, and we ensure that they are delivered to their intended recipients in a timely and secure manner.
RGL Tracking
RGL (Registered Letter) is a service that provides proof of posting and delivery for important documents and parcels. With RGL tracking, you can track your shipment’s status from the time it is posted until it is delivered. RGL articles are registered and insured, and we ensure that they are delivered securely and on time.
GPO Tracking
GPO (General Post Office) is a service that provides tracking for packages and documents sent through the general post office. With GPO tracking, you can track your shipment’s status from the time it is posted until it is delivered. GPO articles are not registered or insured, but we ensure that they are delivered securely and on time.
Overall, we offer a range of tracking services to suit your needs. Whether you are sending important documents or parcels, we have a tracking service that will help you keep track of your shipments. With our reliable and secure tracking services, you can have peace of mind knowing that your shipments are in good hands.
Using PakPost Tracking
If you have sent a parcel or letter through Pakistan Post, you can easily track its status using the PakPost Tracking system. This system allows you to monitor your shipment’s progress from the moment it is dispatched until it reaches its final destination. There are two ways to track your shipment: online and via SMS or call.
Online Tracking Process
To track your shipment online, follow these simple steps:
- Enter your tracking ID or bag ID in the designated field above provided on this page.
- Click on the “Track” button to get real-time updates on your shipment’s status.
The PakPost Tracking system is user-friendly and easy to navigate. You can track multiple shipments at once by entering their tracking IDs or bag IDs separated by commas.
Tracking via SMS or Call
If you do not have access to the internet, you can still track your shipment using the PakPost Tracking system via SMS or call. Here’s how:
- Send an SMS to the number 8398 with your tracking ID or bag ID.
- You will receive an SMS with the latest status of your shipment.
- Alternatively, you can call the PakPost helpline at 051-111-111-117 and provide your tracking ID or bag ID to get an update on your shipment’s status.
Please note that SMS and call tracking services may incur additional charges, and rates may vary depending on your mobile network operator.
In conclusion, the PakPost Tracking system is a convenient and reliable way to track your shipments. Whether you choose to track your shipment online or via SMS or call, you can rest assured that you will receive real-time updates on your shipment’s status.
Troubleshooting Common Issues
Lost Tracking Numbers
Tracking numbers are essential to track the status of your parcel. If you have lost your tracking number, there are a few things you can do to retrieve it. Firstly, check your email or any other communication channel where you might have received the tracking number. If you still cannot find it, contact the PakPost customer service team. They will ask you for some details such as your name, address, and parcel details to retrieve your tracking number. Once you have your tracking number, you can easily track the status of your parcel.
Delayed Parcel Status
If you are experiencing a delay in receiving your parcel, there could be several reasons for it. Firstly, check the tracking status of your parcel to see if there are any updates. If there is no update, it could be due to a delay in transit or a delay at customs. In such cases, you can contact the PakPost customer service team to get an update on the status of your parcel.
If the tracking status shows that the parcel has been delivered, but you have not received it, there could be several reasons for it. Firstly, check with your neighbors or family members if they have received the parcel on your behalf. If that is not the case, contact the PakPost customer service team to report the issue. They will investigate the matter and take appropriate action.
In conclusion, tracking your parcel is an essential part of the delivery process. If you face any issues with tracking your parcel, contact the PakPost customer service team for assistance.
International Parcel Tracking
At Pakistan Post, we understand that our customers need to be able to track their international parcels with ease and accuracy. That’s why we’ve partnered with the Global Postal Union to ensure that our tracking system is up-to-date and reliable.
Global Postal Union Cooperation
Through our partnership with the Global Postal Union, we are able to offer international parcel tracking to over 190 countries worldwide. This means that no matter where your parcel is headed, you can rest assured that you will be able to track its progress every step of the way.
Customs and International Tracking
When it comes to international parcel tracking, customs can often be a major hurdle. However, at Pakistan Post, we have worked hard to ensure that our tracking system is able to accurately track parcels through the customs process. This means that you will be able to see exactly when your parcel clears customs and is ready for delivery.
In addition to our partnership with the Global Postal Union, we also offer a range of other tracking options to ensure that our customers are always able to stay up-to-date on the progress of their parcels. From email notifications to real-time tracking updates, we are committed to providing our customers with the most accurate and reliable tracking system possible.
So whether you’re sending a parcel to a friend overseas or receiving a package from abroad, you can trust Pakistan Post to provide you with the most comprehensive and reliable international parcel tracking service available.
Customer Support and Assistance
At Pakistan Post, we understand that our customers may require assistance and support when tracking their packages. We provide various channels through which customers can contact us for support and assistance.
Contacting PakPost Support
For general inquiries and support, customers can contact our customer support team through our helpline at 111-111-117 or by sending an email to [email protected]. Our support team is available 24/7 to assist customers with any queries they may have regarding PakPost Tracking or any other service.
Customers can also reach out to us through our social media channels on Facebook and Twitter. Our social media team is responsive and will provide prompt assistance to customers.
Service Centers Information
We have service centers located across the country to provide customers with support and assistance. Customers can visit any of our service centers to get assistance with PakPost Tracking or any other service.
Our service centers are equipped with trained staff who are knowledgeable about our services and can assist customers with any queries they may have. Customers can also purchase stamps and other postal products at our service centers.
In conclusion, we at Pakistan Post are committed to providing our customers with the best possible support and assistance. Customers can contact us through various channels for support and visit any of our service centers for assistance with PakPost Tracking or any other service.
Future of Postal Tracking in Pakistan
As Pakistan Post continues to modernize and streamline its operations, we are confident that the future of postal tracking in Pakistan is bright. We are committed to providing our customers with the most reliable and efficient tracking services, and we are constantly exploring new ways to improve our offerings.
One area where we are particularly excited about the future of postal tracking is in the use of advanced technologies. We are currently exploring the use of AI and machine learning to enhance our tracking capabilities, allowing us to provide even more accurate and up-to-date information to our customers.
In addition to technological advancements, we are also focused on expanding our network and improving our infrastructure. We are investing in new sorting facilities and transportation systems, which will allow us to handle more packages and deliver them even faster.
We are also committed to providing our customers with the most convenient and user-friendly tracking experience possible. We are constantly updating our website and mobile app to make it easier for customers to track their packages and access important information.
Overall, we believe that the future of postal tracking in Pakistan is bright, and we are committed to continuing to innovate and improve our services to meet the evolving needs of our customers.